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Ops Control & Support Officer Standard Chartered Bank - Nigeria - Scb (nigeria)

Advert ID: 136


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Description : Job Description
LOAN CENTRE OFFICER

Key Roles & Responsibilities

•To assist PIL Operations Manager, to continually review, streamline and improve operational procedures to minimize manual tracking and for statistical purposes.
•Liaise with Sales and Customer Relationship Managers on loan related issues.
•Adhere to stringent service performance standards to achieve excellence in customer relations and to provide quality support and documentation.
•Ensure that customers’ enquiries are replied promptly.
•Track all input errors (sales error)
•Provide daily MIS on Refunds, Normal Rescheduling, Loans booked, FIFI, Input error
•Monthly preparation of DAS and AUT repayment schedules
•Reconciliation of all cleared funds for Loan repayment

Qualifications & Skills

Bsc 2.2
Good Computer use (Microsoft Word & Excel)

In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.

Diversity & Inclusion

Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.
Company Description
Standard Chartered PLC is a leading international bank, listed on the London, Hong Kong and Mumbai stock exchanges. It has operated for over 150 years in some of the world's most dynamic markets and earns more than 90 per cent of its income and profits in Asia, Africa and the Middle East. This geographic focus and commitment to developing deep relationships with clients and customers has driven the Bank's growth in recent years.

With 1,700 offices in 70 markets, Standard Chartered offers exciting and challenging international career opportunities for around 85,000 staff. It is committed to building a sustainable business over the long term and is trusted worldwide for upholding high standards of corporate governance, social responsibility, environmental protection and employee diversity. The Bank's heritage and values are expressed in its brand promise, Here for good.

Additional Information

Posted:
August 23, 2012
Type:
Full-time
Experience:
Not Applicable
Functions:
Information Technology
Industries:
Banking, Financial Services, Investment Banking
Employer Job ID:
347910
Job ID:
3616648


https://cgportal.global.standardchartered.com/psc/hrms/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_CE.GBL?Page=HRS_CE_HM_PRE&Action=A

Ops Control & Support Officer Standard Chartered Bank - Nigeria - Scb (nigeria)

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